This Privacy Policy governs the manner in which Urban Heating and Cooling collects, uses, maintains and discloses information collected from users (each, a “User”) of the urbanheating.ca website (“Site”). This privacy policy applies to the Site and all products and services offered by Urban Heating and Cooling.
Personal identification information
We may collect personal identification information from Users in a variety of ways, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, name, email address, and telephone number. We will collect personal identification information from Users only if they voluntarily submit such information to us.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Urban Heating and Cooling may collect and use Users personal information for the following purposes:
To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently. – To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. – To improve our Site – We may use feedback you provide to improve our products and services. – To send periodic emails – We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these terms
By using this Site, you signify your acceptance to the collection and use of information collected by urbanheating.ca. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Urban Heating and Cooling
urbanheating.ca
4325 County Rd 42, Unit 13
Windsor, ON.
N9A 6J3
